Customer Service Charter

2021-04-09T15:28:39+00:00January 17th, 2019|

The purpose of this Customer Service Charter is to set out the standard of service and behaviour which should underpin our interactions with all customers. Values of the Inspectorate The values that the Inspectorate aspires to in carrying out its work are:  Independence: To be objective, fair and impartial basing reports on a through and [...]